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BT monthly DD increase
Comments
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does the whole bill direct debit come out monthly or quarterly, can you choose monthly
You can pay by Whole Bill D/D either monthly or quarterly.
http://www2.bt.com/static/i/microsite/help_and_tips/payments/faq/whole_bill_direct_debit.html#faq50 -
You can ask BT to switch you to Whole Bill Direct Debit,and then you only pay what you owe them ,with no guesstimates of possible use.
That's how my monthly bills were for years, ten I noticed this doubling in bill and it was because thgey are switching from paying in arrears to paying in advance, (nice way of slipping in an extra monthly bill) I have called them to cancel my account as no notice was served of the changes either I have reminded them of changing the T&C as the changes are to my material disadvantage , I rarely use the fixed line anyways
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Hello Kimberley and Peter Pan,
I will be more than happy to view your account and confirm that the bills issued from BT are correct. Please can you email your details to me with your username and a contact number to reach you on. You can find our contact details on our profile.
Thanks
Fionnuala“Official Company Representative
I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
I really don't understand that, I have been paying the GPO and, now, BT, line rental in advance and calls in arrears for the past 4 decades.That's how my monthly bills were for years, ten I noticed this doubling in bill and it was because thgey are switching from paying in arrears to paying in advance, (nice way of slipping in an extra monthly bill)Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
I really don't understand that, I have been paying the GPO and, now, BT, line rental in advance and calls in arrears for the past 4 decades.
Honestly , I looked at my bills I paid my November bill in December , paid the September bill in October etc, the CS Mgr called me to inform that I was being transferred onto the 'new' billing system , thankfully after much discussion and his chat with the legal team, we have the matter resolved and I will still pay 12 month bills over the last 12 months and my January bill will not be increased :beer:0 -
Bt did something similar to me a few years ago,,they lost a customer,,again it was said I should b in front and not behind,,so I left and now have a better and cheaper deal anywway:)0
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