very confused not a good start :(

funkyfish586

Hi all, i just checked my bank account as all our token payments have now been sent we bank with first direct in the process of getting a natwest account. It seems they have received the 2 cheques we sent them for the loan payment & a credit card payment.

this is what my bank statement looks like


paid out paid in
31/12/2009 100020 6.05 2118.82 100021 80.10 PER POST 6.05 PER POST 80.10

so the have given me the money back? i dont understand. Why would they not accept the token payment. Im now really worried already x

funkyfish586

sorry that didnt come out right

basically they paid in the cheques then refunded me then straight away by 'per post'

TheLightFantastic

Hi FF

Might I suggest you start off by calling the bank to obtain their rationale? It might save you a lot of speculation all round and ensure that everyone is able to provide you with responses based on broader information;)

In the meantime try not to worry too much - and remember to be calm and focussed when you call the bank and if not pleased with their response, ask to have the response in writing - just in case.

funkyfish586

thank you will phone them tomorrow & let you all know eek!!