Hard Disc errors, after test

castle96

Hi, some help please
My HP Pavillion computer ran (itself) a monthly (never seen it before in two years !), maintainence test, and the following errors came up. Seems something to do withGeneric USB Disk Device (Hard Drive)
Test name error code
Random seek test HD535-5W
Funnel seek test HD535 - 3W
Surface scan test HD535 - 2W
Surface scan test 2 HD535 - 2W
There were no suggestions of how to correct these errors. Are they serious/a problem, or should I just ignore - thanks

Browntoa

from the HP support forums sounds like the hard disk is on the way out

Mine has a SATA 250gb Seagate drive which i have cloned using the free seagate tools to another 250gb drive. In the eventuality that it fails I can just pop the cloned drive in

http://www.seagate.com/www/en-us/support/downloads/discwizard

belarc advisor

http://belarc.com/free_download.html

should tell you what make of drive you have

closed

Do you have any usb drives attached, or slots for memory cards?

castle96

only thing 'attached' other than a printer, is a spare/2nd drive, which I use to back up on, though this is always (and when scan took place) turned off

Poota does take a long time ot fire up, there seems so much in start up, but it all 'seems' necessary

Esqui

I'd have thought your hard drive wouldn't be anything to do with USB, unless the SATA bus is on a built-in USB card.

Browntoa

this is the thread on the HP forum

http://h30434.www3.hp.com/t5/Hardware/Hardware-Diagnostics-Tool/td-p/154471

just unplug the other drive to confirm 100%

castle96

thanks - read it but dont u/stand the jargon/implications. I have unplugged the other drive (as it was turned off what difference should it have made anyway).
Do I have a problem (holly in hte post went to a lot of trouble correcting EXACTLY the same errors/list), but what are they now doing to my computer ?
Can I run this diagnostic/maintainence thing again ? (it just popped up - even though it said 'monthly')
Sorry to be numpty

Browntoa

Press F2 during start-up to access the diagnostic tests

select the Hard drive tests

if that does not work then download and run the Belarc advisor I posted earlier , once we know which make hard disk then there is normally a manufacturer diagnostic tool