Play.com now just a broker like Amazon sellers?

buglawtonbuglawton Forumite
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Confused, I was searching for a Tomtom and got to play,com. They only list the product against 3rd party sellers (all who I have never heard of), not shipping it direct themselves. For how long has this been going on?
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  • savemoneysavemoney Forumite
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    Its been gong for best part of a year maybe more
  • buglawtonbuglawton Forumite
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    Too many muddlemen involved then.
  • LakeukLakeuk Forumite
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    I stay clear of these areas on play and amazon so I don't have the hassle of dealing with a middle man who provides little details on who they are
  • I think they show items if they are out of stock at play, otherwse, most products they offer are in stock..
  • Having been both a buyer from 'muddlemen', and a seller as a 'muddleman' - I have no problem trusting 3rd party sellers.
    Have a little bit of faith - not everyone is out to scam you!

    Most are private sellers who are able to undercut the bigger suppliers because they don't have the same running costs as a business - undervaluing time costs; [no/less] tax liabilities; cheap clearance stock; minimal warranties etc.

    Be warned though, such sellers have minimal profit margins - so they tend to make every effort not to mis-sell their products.
    Consequently there will be little sympathy for buyers who mis-buy products that have been well represented & sold in good faith.

    Obviously the law is on the side of the buyer.
    However as the ideal goal is for a transaction to leave both the buyer & seller happy; I think a simple but effective piece of advice is:
    When in doubt, contact the seller before placing your order!
  • JersyJersy Forumite
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    The play market place has been going a while!

    To be honest I dont think that I Would but Tom Tom from them

    But for text books etc it is fine
  • I often buy from 3rd parties on Amazon. Not had any problems to speak of.
  • edited 2 January 2010 at 8:33PM
    buglawtonbuglawton Forumite
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    edited 2 January 2010 at 8:33PM
    I had a mis-described item and on a 2nd go a non-arriving item, with Amazon 3rd party. Never had an issue using Amazon direct. Don't really believe the feedback scores.

    [ BTW both were low value items, Amazon 3rd party already did not feel very secure ]
  • DCFC79DCFC79 Forumite
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    jumbojuice wrote: »
    I think they show items if they are out of stock at play, otherwse, most products they offer are in stock..

    if an item isn't sold by play then they offer a list of play traders as an alternative

    im a play trader and ive sold a bit on there and used a few play traders
  • sharpe106sharpe106 Forumite
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    same as on ebay look at their feedback if its good the chances are you will have no problams, I have used plenty of different ones without any problams
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