Section 75 & car garages

soulstyle

Can anyone tell me if i can use section 75 to obtain money back from a car garage.

I recently had some work done on my car and was not satisfied. I went back and they took another look, but did still not resolve my issues. I then went to another garage who amended my problems.

The bill was £280 from first garage and i paid using my mastercard credit card. Can i use section 75 to try and claw this money back?
Has anyone done this?

Many Thanks

PNPSUKNET

what was the actual problem?

soulstyle

Ok,
after fitting bigger injectors to my vehicle. I needed a remap which would help smooth things out and fix an idle issue (van ran lumpy on idle).
First remapper did remap but van did not run correctly on idle.

Returned a few days later and complained and he tried again, but still no good. He said no more he could do as he had tried everything he could. I told him i wasnt happy and asked him to remove his remap because the vehicle didnt run as it should.

I then visited another remapper who was able to sort all problems first time.
Now i have had to payed twice when the first guy did not have the expertise to do job first time round.

Where do i stand???

Any ideas welcomed. As said, i did pay first mapper using credit card.

Many Thanks

PNPSUKNET

I think you will need to go trading strandards, section 75 wont cover something like that

soulstyle

Ok, thought i maybe able to use secction 75 as its kind of like receiving faulty goods.
Almost

jonesMUFCforever

I thought the goods were fine just the fitting was poor?

cos_2

I'm guessing the 'remap' (whatever that might be ) was what the OP paid £280 for, and this service wasn't up to scratch.

Assuming that's so, and Section 75 covers goods and services I would have thought you could claim.

soulstyle

Many thanks for replies.
Garage has given a full refund today:j