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BT Cancellation Charge

Kingswhere
Kingswhere Posts: 7 Forumite
in Phones & TV
Hello,

I took out an 18mth contract with BT a few months ago (the one with the free line installation)

My circumstances have since changed and I need to cancel the contract.

Do I have to pay the remaining months of the contract in full or does the monthly fee drop to a lower sum.

Thanks

Comments

  • mrtom21
    mrtom21 Posts: 281 Forumite
    If you took evening and weekend or just weekend calls you will have to pay £7.50 for each month left on contract. If you took the anytime call plan it is £8.00 for each month left.
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hello Kingswhere,

    I will be more than happy to look into this for you and confirm how much the cancellation charge would be. Please can you email your details to me with your username and a contact number to reach you on. You can find our contact details on our profile.

    Thanks

    Fionnuala
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Kingswhere
    Kingswhere Posts: 7 Forumite
    Thank you very much mrtom21

    Bt company rep. - could you please indicate how I get your contact details, sorry I'm new to this...
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi Kingswhere

    If you click on my name on the left hand side and select View Public Profile, you will be able to get my e-mail address in the other contact details section.

    Stuart
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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