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Capital One online banking glitch?

Hi all,
just wondered if anyone has had trouble with Capital One online banking. I have a Capital One Classic card (The nasty 34.5% APR one), with £100 limit. So basicly, I've only used it 3 times this month- topping up my oyster card, paying my mobile phone bill and a xmas present.

I got abit of a shock when I checked online just now, it says I got a £49.31 balance! I manually added up my transactions (£5.00+£13.99+£19.02) and that comes to £38.01. Not sure where the £11.30 has come from, and I havn't used the card at all since the xmas present purchase.

Anyone had any exprerience like this, or should I ring them up about this?

Comments

  • Did you pay your last bill in full?
    Got Halifax Classic to reduce my interest rate by 5% woohoo - 10/06/08 Thanks MSE!
    Another 3% shaved off 10/12/08
    ANOTHER 4 % June 09:beer:
  • BenS1
    BenS1 Posts: 182 Forumite
    Sorted, you were right :) Oversight on something from last month, just took ages to process.
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