Post Office - Weight Error

macfly

Common sense should tell you to weigh an item after sellotaping and labelling.

soolin

MrStealth2011 wrote: »

Well the sorting machines must do or just simply aren't checking to begin with then... experience will show this.

But we're going off topic because to be fair your input could of been shortened to 'No post offices don't have any discretion and there are no tolerances allowed' which could of avoided this whole debate!

However, Just to reiterate my point, digital scales showing an item weighing 251g can still appear to weigh 250g on a analogue machine, as there not accurate to +/- 1g and is user dependant which in turn opens the door for errors.

It can never be 100% perfect can it so why try to enforce it! 3 grams is hardly abusing the system. Common sense should prevail.

There has to be an absolute though. So if they allowed an extra 3g and my parcel weighed 4g over I would be whinging that I was only 1g out, it is human nature.

MrStealth2011

macfly wrote: »

Common sense should tell you to weigh an item after sellotaping and labelling.

Bit difficult to the then put it through your printer afterwards though

MrStealth2011

soolin wrote: »

There has to be an absolute though. So if they allowed an extra 3g and my parcel weighed 4g over I would be whinging that I was only 1g out, it is human nature.

Yeah completely agree with you on that, which is why I wondered if post offices have a certain amount of discretion as they should be the ones to judge the common sense debate.
Guess it boils down to experience and how well you can charm them.
I just personally was shocked that 3g would cost an extra 44p

soolin

MrStealth2011 wrote: »

Yeah completely agree with you on that, which is why I wondered if post offices have a certain amount of discretion as they should be the ones to judge the common sense debate.
Guess it boils down to experience and how well you can charm them.
I just personally was shocked that 3g would cost an extra 44p

One of my lines weighed 44 grammes packed and was too large for a large letter, so was costing me £1.33 , that was upsetting as it looked completely wrong if i charged actual postage as the item was so light.

custardy

MrStealth2011 wrote: »

Yeah completely agree with you on that, which is why I wondered if post offices have a certain amount of discretion as they should be the ones to judge the common sense debate.
Guess it boils down to experience and how well you can charm them.
I just personally was shocked that 3g would cost an extra 44p

or lose RM 44p on millions of items

wendym

I sold some sewing patterns that came in under 100g packed, but not labelled. I asked my husband (nicer handwriting) to address them. What he 'heard' me say was 'I can't be bothered printing labels - will you do it?'. So that's what he did, and stuck them on, and went to the PO, and paid for the next weight band on all of them.

barmonkey

i have an item which i regularly sell and post 1st class at £3.05. One post office i go to always weighs the item and tell me its £4 something, when i say that cant be right its checked again and suprise suprise its £3.05.

RFW

Surely stamps/labels can occasionally push items into the next price band, so a 99g unstamped item can become a 101g stamped one? Given the amount of costs involved I'd assume that Royal Mail aren't checking these in such minute detail.

ravenjet

I weigh all my parcels before I go to the PO so I have a rough idea.
One weighed 895g (going abroad). PO weighed it at under 900g on non digital scales but said "just to be on the safe side" they would put it as 901 which put it into next price category. I was not happy but they refused to send unless I agreed to higher weight, so I took item to a different PO with digital scales, it weighed 895g, they couldn't believe the previous PO has said "just to be on the safe side". I presume the first PO was just trying to cover themselves and not me.