Restrictive Extended Warranty

Martin_C_3

Hi,
I'm very new to this game, so hope I'm in the right place doing the right thing!

Basically, I have an extended warranty with Domestic and General for a telly they've now agreed to replace. They've offered me a set amount as payment to replace the telly, but state they have to buy it for me through their partner which is Comet. When I asked about the Comet price match policy I was told it doesn't apply, so forget the sales and shopping around, I have to buy the telly at the price Domestic and General give me. The telly I am looking at costs £150 more at Comet than John Lewis (where you also get a free 5 year warranty). Can Domestic and General do this? Can they be so restrictive on their price and sourcing when it makes people pay way above the going rate?

Thanks.

Martin C

Esqui

What do the terms and conditions of the warranty say?

Although, you are getting it for 'free' (aside the cost of the warranty) so not really cause to complain - are you looking at a different model to the one they suggest you replace it with?

deanos

Most places do this, including home insurance policys, they get a huge discount from Comet, you need to read your T+C's.