Broken Acer Aspire keyboard

Scotties_Mum

Hi,

Can anyone give me advice on best way to proceed with this?

I have had the laptop since October this year, and my cat has jumped on the keyboard, panicked and lifted up and snapped a few of the keys with it's claws!

I emailed Acer and they have advised this is a chargeable fault, so won't be sending it off to them. I bought it from Argos home delivery so will look into that a bit more (does anyone have any experience of returning stuff for repair / exchange through Argos?).

The buttons won't re-attach properly, and the central ENTER key does not work now.

Does anyone else have any suggestions, if I can avoid getting a replacement that would be good, quite a lot of documents on this computer now.

Thank you.

CHR15

What model is it?

nearlyrich

No vendor will repair a damaged PC under warranty....have you thought of using a wireless or even wired keyboard?

Scotties_Mum

CHR15 wrote: »

What model is it?

Aspire 5536.

I do have an old wireless keyboard from my old desktop, but I can just about get away with using this one, as the only actual 'broken' button is the central ENTER one, and this model has a number keypad on the right and I can use the ENTER button there instead.

CHR15

£15.98 delivered.

http://cgi.ebay.co.uk/GENUINE-NEW-ACER-ASPIRE-5536-ENGLISH-LAYOUT-KEYBOARD_W0QQitemZ180443120447QQcmdZViewItemQQptZUK_Computing_ComputerComponents_KeyboardsMice?hash=item2a033f833f

Not at all difficult to swap.

Scotties_Mum

Thank you!

I never even considered ebay.

Worth giving it a go, even if I can't do it, bound to know someone who can.

Once again, many many thanks.

Karen.