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Play.com
rick_x
Posts: 67 Forumite
My family treated me to an Xbox 360 for my 30th birthday this week (big kid I know) and guess what? It died the day after I got it (sob)! Microsoft were pretty useless and, whilst acknowledging the fact that this piece of 300 quid hardware was as dead as a dodo, all they could offer was a 'repair' (for a 1 day old piece of state of the art gadget!). Hats off to play.com who arranged for a courier to collect the unit (and the opened accessories I bought with it) and for a full refund. Sadly they did sound quite well versed in the 'returning Xbox 360' process' but full marks to them for their great customer service (especially Sam) and Microsoft could do with learning a thing or too from these guys, keep up the good work!
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Comments
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Play.com are the nuts!!!!
also have to say i have an xbox 360 and no probs as of yet and had an xbox which was pure quality!
WillSShhhhhhhhhhhhhhhhhhhhhhh0 -
l also have to sing the praises of Play and their great customer service :T :T0
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you gotta love Play. free p&p and everything! bargain.DWWCIIIIIIIIIIIII! :T0
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