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Is there anything I can do?

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Legacy_user
Legacy_user Posts: 0 Newbie
edited 28 December 2009 at 8:45PM in Consumer rights
Today I did something I don't normally do and bought something on impulse. Usually I research everything to death before I buy it to make sure I get the item for lowest price.
Today I bought a watch from H Samuel for my husbands upcoming 50th birthday and I paid what is still a reasonable price but I thought it was a great bargain. That was until I got home and made the mistake of checking pricerunner and Kelkoo. Amazon are selling it for £61 less than what I paid.

So do I just accept that I made a mistake or does anyone know what H Samuels returns policy is?

Comments

  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    So long as you're within their cooling off period I don't think there should be any problem returning for full refund under their returns policy.
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • I bought a watch from H Samuel as a christmas present for the boyfriend, was told that they will refund/exchange within 14/28 days (can't remember which) as long as it has not been worn and no alterations have been made.

    HTH
  • System
    System Posts: 178,346 Community Admin
    10,000 Posts Photogenic Name Dropper
    I read about a cooling off period on their website but assumed that referred to internet purchases. I'll get down to our local store tomorrow and see what they say.

    Thanks
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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