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Renting Advice Needed

rchrisp · 2009-12-28 14:30:16

hi we've just taken possession of a house we are renting for the next year. we have found a number of problems and was just wondering if anyone knew what rights we had/what we could claim back from the estate agents? Firstly, we were due to get the keys on the 22nd, however the agents cancelled due to the snow. They agreed…

Comments

Fire_Fox Posts: 26,026 Forumite

29 December 2009 at 5:42PM

rchrisp wrote: »

brilliant, thanks. what you've said were pretty much my worries summed up.

according to my contract everything is done via the agents, which is helpful when they're closed for two weeks.

am i entitled to claim/ask for any money back?

The fact that you normally deal with the agents is a red herring, safety and repairs are the landlord's legal responsibility. If you organise anything without his consent you could easily end up footing the bill.

All emergencies should be reported by telephone (easier said than done I know) and followed up in writing by recorded delivery. For speed you could hand deliver a second copy to the landlord. Have you tried contacting the out of hours service at an out of hours time?

Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️
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