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Direct Debit

Hello,

A DD has bin taken from my account and ive gone overdrawn by £39.00, Will i be charged for this ? I have not got a aranged overdraft and money will only be payed into my account on the 30th December Will i be charged per day?
I realy dont understand these charges so any help would be greatfull im worried that im going to be charged alot of money.
I bank with RBS
thanks

go easy on me please im new here :p & sorry if ive posted in the wrong place.
«1

Comments

  • opinions4u
    opinions4u Posts: 19,411 Forumite
    edited 27 December 2009 at 6:01PM
    Here's their charging struncture.

    I reckon they'll charge you a £20 "maintenance charge" plus a £15 "paid referral fee". Quite happy for those more familiar with RBS to correct me if I'm wrong though.

    Bargain.
    I realy dont understand these charges
    You don't need to understand them. Simply leave enough money in your account to cover your outgoings and you will never have to pay them.

    If you can't do that then just expect to get clobbered for an obscene amount every time your money runs out.
  • Is it just a one off chage or is it charged per day & thanks for your reply :)
  • stclair
    stclair Posts: 6,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What date did the DD Leave your account?
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    edited 27 December 2009 at 6:06PM
    It looks to me like it's a one off £20.

    The "£15 for each day on which a Paid Referral occurs (subject to a maximum of £90 in any charging period)".

    So if it's only one direct debit it should only be one lot of £15.

    £20+£15=£35 bill for you.
  • it says the direct debit was taken on 29th december but its only the 27th today :S

    sorry did'nt see your post up there: i will make sure the funds are in on tuesday
  • stclair
    stclair Posts: 6,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If the DD left your account on xmas day and is dated for the 29th December on your statment.

    You can pay the money in before 15.30 on Tuesday to cover the DD you will not be charged.

    However you need to tell lending/cashier the money has been paid in to cover the DD.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • stclair
    stclair Posts: 6,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    DeanT wrote: »
    it says the direct debit was taken on 29th december but its only the 27th today :S

    sorry did'nt see your post up there: i will make sure the funds are in on tuesday

    If you pay in over the counter it is essential you tell the cashier what the money is for :D
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • gfplux
    gfplux Posts: 4,985 Forumite
    Part of the Furniture 1,000 Posts Photogenic Hung up my suit!
    hello deanT,
    From your original post I assume you have internet banking.
    Is this a brand new DD that is causing you problems. Did you know the date it would be taken from your account.
    I am sorry to say many people on this board only learn about many things after the problem has happened.
    Try to think about your account before money goes out. try in fact to only spend as much as you have coming in each month and you will be OK.
    Thats not hard is it.
    There will be no Brexit dividend for Britain.
  • stclair wrote: »
    If you pay in over the counter it is essential you tell the cashier what the money is for :D
    What do you expect the cashier to do?
    The decision to pay or bounce the payment will already have been made centrally in the small night hours.
    Monies to pay D/D should be in the account by the close of business before it is taken out of the account.
  • stclair
    stclair Posts: 6,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 27 December 2009 at 9:01PM
    What do you expect the cashier to do?
    The decision to pay or bounce the payment will already have been made centrally in the small night hours.
    Monies to pay D/D should be in the account by the close of business before it is taken out of the account.

    Even though the decision was made the working day before, if the account holder pays money into there account on the day the direct debit left there account they wont be charged if the status is changed in back office.

    Hence telling the cashier if you pay money in over the counter, or if your transfering from another account they should call lending and advise them of the credit and what its for IE too cover the DD thats left account.

    Ill be expecting lots of calls from customers in the same situation on tuesday. Ill be just simply telling them to ensure money is paid into there account by 15.30 then they wont be charged.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
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