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BT Broadband

Hi all,

Am trying to replace an old non-wireless hub with a Belkin Wireless Router and have a couple of installation problems hopefully someone can help me with.

Wireless setup side is done - SSID changes, WPA key set up and router connected to all computers.

I understand that for BT the connection type needs to be PPPoA, but I'm stuck for supplying a Username and Password to connect to t'internet.

Spend 25 minutes on phone to Bangalore and ended up no better off, but I have seen on a few other forums that this login info is generic ( btbroadband@btinternet.com and password is BT ) is that right???

Unfortunately cant spend any time experimenting as doing it for my daughter in my ex's house and she is expecting me in and out in 2 minutes so no time to play with settings.
I am a Financial Adviser specialising in Mortgages, Protection, Health and Medical Insurance. I also write wills. All information posted on this site is for discussion only, and should not be taken as advice.

Comments

  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mine says

    [EMAIL="bthomehub@btbroadband.com"]bthomehub@btbroadband.com[/EMAIL]

    and then password not set...

    Username:bthomehub@btbroadband.com spacer.gif

    Password:Not Configured
    Ex forum ambassador

    Long term forum member
  • According to this, BT broadband uses your phone number to authenticate so it doesn't really matter what you put in those boxes.

    Prior to having a BT Home Hub, we used firstname.lastname@btbroadband.com without a password. If the Belkin asks you to enter the latter regardless, make one up.
  • Hi There!

    This is something I was sorting out for myself yesterday so I know it works ;-)

    http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=nLDTekMj&p_faqid=644&cat_lvl1=346&cat_lvl2=407&p_cv=2.407&p_cats=346,407

    Hints on configuring a non-BT router
    You need to ensure that your router is configured to work on ADSL lines in the UK. Within your router's settings you will need to input a telephone number or VPI/VCI standard. In both cases you should check that this is set to 0,38. Most ADSL routers supplied for sale in the UK will be pre-set to this.

    You also require your BT Broadband username. This is made up of your.name@btbroadband.com where 'your' equals your first name and 'name' equals your surname, e.g. joe.bloggs@btbroadband.com. BT Broadband does not require that you enter a password to connect, but some routers won't connect to the Internet without a password. If this is the case, enter the word BT.

    Regards
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