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BT Home Hub V2 & Vodafone Access Gateway

Hi Guys,

I've been sent an email by the tech guys at Vodafone since a firmware update a few days ago on my BT Home Hub V2 has stopped the Vodafone Access Gateway working.

Basically I need some help with what figures to put where in the Hub manager.....

Text below from Vodafone.

Vodafone Access Gateway

This document describes the connectivity required between the Vodafone Access Gateway and the Vodafone network.

IP address

The Vodafone Access Gateway requires a DHCP assigned IP address. This may be a private IP address but if so will need to go through a proxy or NAT function so that it is routeable to over the Internet, i.e. seen by the Vodafone network as a public IP address. This is normal for a standard DSL connection but may need to be ensured in Enterprise or more complicated Consumer IP setups.

VPN Configuration

All traffic between the Vodafone Access Gateway and the Vodafone network, with the exception of the DNS and synchronisation traffic described below, is carried within a VPN tunnel. The VPN is established by the Vodafone Access Gateway on initial setup and is successfully created if the LED on the Vodafone Access Gateway housing is lit – the LED flashes during VPN setup.

The following firewall rules will be required as a minimum to allow the VPN to be established between the Vodafone Access Gateway and the Vodafone network. These rules assume a stateful firewall, otherwise connections will be required in both directions. Some standard DSL routers may need changes to built in firewalls. Enterprise or more complicated Consumer IP setups may need wider changes which will depend on their environment and is not within the scope of Vodafone support.

Source Destination Protocol Port Description
Vodafone Access Gateway 212.183.133.177 IP 50 ESP
UDP 4500 IPSEC NAT Traversal
UDP 500 ISAKMP

Domain Name Resolution

In order to setup the VPN the Vodafone Access Gateway requires the ability to resolve IP addresses for hosts in the vap.vodafone.co.uk domain.

These are specified on the Vodafone Public DNS servers. The DNS server used by the Vodafone Access Gateway must be DHCP assigned. Standard DSL connectivity includes DHCP assignment of DNS server.

Synchronisation

In order to function the Vodafone Access Gateway requires a synchronisation signal from the Vodafone network. This is carried outside the VPN tunnel and the following firewall rules will be required. These rules assume a stateful firewall, otherwise connections will be required in both directions. Some standard DSL routers may need changes to built in firewalls. Enterprise or more complicated Consumer IP setups may need wider changes which will depend on their environment and is not within the scope of Vodafone support.

Source Destination Protocol Port Description
Vodafone Access Gateway 212.183.133.181 UDP 123 NTP - for synchronisation
212.183.133.182 UDP 123 NTP – for synchronisation



Any help much appreciated.

Comments

  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi 996ducati,

    I can see you have posted the exact same message on Overclockers, and Ben has asked you for more information. If you can post on there he will be able to help you with the matter.

    All the best!

    Sukhi
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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