Hepl please computer not recognising rom drive?

Louby-Lou_2

Hi my cd rom wont play discs all of a sudden .It appears to be spinning disc but still wont play. Can any one help ?
thanks

eamonn321

Fixed the same problem with my Dell myself today thanks to the following advice found on an earlier post from user Nukey:

- Open Start > Run
- Type in REGEDIT, press Enter
- Maximise the window, make the left pane a bit bigger (looks way narrow!)
- Click the + or the arrow next to:
HKEY_LOCAL_MACHINE
System
CurrentControlSet
Control
Class
Click on (not expand) {4D36E965.......
- Right click UpperFilters, select Delete
- Confirm
- Right click LowerFilters, select Delete
- Confirm
- Close the registry editor
- Restart the machine

DVD drive should then appear

busenbust

If unanswered: is this a laptop or desktop?

Louby-Lou_2

its a laptop now found another problem run is missing so cant do the above any suggestions? think my daughter 10yrs has done something.

davb

Louby-Lou wrote: »

its a laptop now found another problem run is missing so cant do the above any suggestions? think my daughter 10yrs has done something.

Try holding down the 'Windows key' (the flag) and pressing 'R'

Louby-Lou_2

Thankyou so simple ( weve been trying all afternoon never thought of this

Louby-Lou_2

:j YAahaay

Louby-Lou_2

eamonn321 wrote: »

Fixed the same problem with my Dell myself today thanks to the following advice found on an earlier post from user Nukey:

- Open Start > Run
- Type in REGEDIT, press Enter
- Maximise the window, make the left pane a bit bigger (looks way narrow!)
- Click the + or the arrow next to:
HKEY_LOCAL_MACHINE
System
CurrentControlSet
Control
Class
Click on (not expand) {4D36E965.......
- Right click UpperFilters, select Delete
- Confirm
- Right click LowerFilters, select Delete
- Confirm
- Close the registry editor
- Restart the machine

DVD drive should then appear

:jThankyou so much it worked :T mines a dell too !!!