Roborover from amazon - speaks German !!!

[Deleted User]

Flippin amazon. Bought this off amazon uk got it out of the box and it starts speaking German.
Little boy not impressed - going to play hell with the silly sods !!!!

ses6jwg

Maybe he will pick up some of it? Could be useful?

[Deleted User]

Update:

Eventually got an English speaking replacement from amazon yesterday. The measly sum of £10 compensation. Cheers amazon.

LemonGrove

[quote=[Deleted User];28455657]Update:

Eventually got an English speaking replacement from amazon yesterday. The measly sum of £10 compensation. Cheers amazon.[/QUOTE]

You got what you ordered in the end, and £10 for your trouble. That's more than enough surely?

lallysmum

LemonGrove wrote: »

You got what you ordered in the end, and £10 for your trouble. That's more than enough surely?

Nope, there should have been a front page apology in all the national newspapers and compensation of at least £2 million..

[Deleted User]

LemonGrove wrote: »

You got what you ordered in the end, and £10 for your trouble. That's more than enough surely?

Ummm No. I ordered a toy off amazon uk assuming that it was going to be the english version. I had no warning that it was not.

[Deleted User]

lallysmum wrote: »

Nope, there should have been a front page apology in all the national newspapers and compensation of at least £2 million..

If you've not got anything constructive say then please go away.

rsykes2000

[quote=[Deleted User];28460631]Ummm No. I ordered a toy off amazon uk assuming that it was going to be the english version. I had no warning that it was not.[/QUOTE]

A fairly straightforward mistake was made, they replaced and gave you a token compensation. Most companies wouldn't have even give you the tenner. I think Amazon have done fairly well here to you, to be fair.

Redsky_2

Mmm £10 compensation + the right product.

Consider yourself lucky

lallysmum

[quote=[Deleted User];28460669]If you've not got anything constructive say then please go away.[/QUOTE]

But what more did you want? A mistake was made, put right and you received more than adequate compensation.
Had it happened to me, this would have been a "praise" thread for excellent Amazon customer service.

LemonGrove

[quote=[Deleted User];28460631]Ummm No. I ordered a toy off amazon uk assuming that it was going to be the english version. I had no warning that it was not.[/QUOTE]

Right, but as I said you eventually got what you were after + £10. I would be happy with that?

Play.com sent me the wrong DVD, when I sent it back they replaced it and made a payment in my account to cover the postage, with all of 30p compensation for myself.