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Laptop will only boot in safe mode (vista)

Any suggestions people ?

My sons laptop will only boot in safe mode, it works fine, I have copied all his personal files on it to a external HD to be safe. It did it perfectly with no issues.

The laptop did take a bang a couple of weeks ago when my son dropped the bag he was carrying it in chipping a corner (screen fine, very lucky). Has worked ok since.

Any suggestions ?

If you try and use it in normal mode it just sticks after signing on with any of the user accounts.

I have taken it back to a restore point (22/12) but that has not cured it, I have also tried the start up repair.

Thanks in advance for any help.
O/S is Vista Home Premium, laptop is Toshiba P300D.

Comments

  • It is quite possible that there has been damage to the hard drive and congratulations on taking the immediate action of backing up - most people don't.

    OK..Click on Start, Computer. Next, right click on the C: Drive and select Properties. Select the "Tools" tab and then error checking. See what happens.

    It is quite easy to replace a laptop hard drive and they're only around £40 for a 250GB one. Use the restore discs to put the OS back on the new hard drive.
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