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blackberry -unlocking

Not unlocking to network, unlocking screen.

Usually I have to put a 4 digit number in to unlock.

Today it's asking me to type 'blackberry' first. Once I have done that it is asking for the PIN but won't let me input numbers, it's coming up with letters - what am I doing wrong?

Thanks

Comments

  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    Have a read of this thread. It sounds like you are being asked for the password and not the PIN, and are in danger of locking yourself out with too many incorrect tries,
  • Gers
    Gers Posts: 13,462 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    My PIN looks like a series of numbers but it's actually a series of letters. When I tried to use Blackberry Manager the numbers I use every day (i.e. 6789) turned out to be te letters (i.e.FZXC) almost locked myself out of it in bewilderment!
  • omen666
    omen666 Posts: 2,206 Forumite
    1,000 Posts Combo Breaker
    you have one of the shift keys on
  • 987654
    987654 Posts: 367 Forumite
    But it lets me type in blackberry OK - so not sure which shift key is on or how to get off!
  • 987654
    987654 Posts: 367 Forumite
    sorted - it let me put letters in
  • omen666
    omen666 Posts: 2,206 Forumite
    1,000 Posts Combo Breaker
    It will let you puy blackberry in for the ' blackberry' even if on. Just look in the top right corner and you will see an arrow if on. Just press the alt key i think it is, i am a iphone user now so cannot remember which button
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