Delivery charges - should companies charge them

ian1969uk

I don't mind paying postal charges as long as what firms charge is something like the actual cost to send the item to me.

What irks me is when they charge £4.95 or something for delivery, then it arrives and the envelope confirms it cost them about £1.00!

el_gringo_3

I don't think anyones mentioned the obvious yet - delivery charges remaining seperate often keeps the price down to the customer when you make multiple purchases.

Snakeeyes21

el_gringo wrote: »

I don't think anyones mentioned the obvious yet - delivery charges remaining seperate often keeps the price down to the customer when you make multiple purchases.

Thats what I was going to say.

Whether the cost is included or separate your still paying for postage.

I personally prefer the postage cost being separate.

If a company adds a couple of quid to each item to cover postage it will soon mount up.
Seemings most companies charge around £5 - £7 for a next day courier if you buy more than 3 items your paying more than that already if the postage were included.

Plus items are generally cheaper online even when you factored in the shipping charge.

Pound

Pound wrote: »

Delivery charges can actually keep costs down.

el_gringo wrote: »

I don't think anyones mentioned the obvious yet - delivery charges remaining seperate often keeps the price down

Snakeeyes21 wrote: »

Thats what I was going to say.

Sometimes I feel like I'm being ignored :rolleyes:

vyle

edgex wrote: »

this is the way i see it:


if the item is only available by delivery, they shouldnt charge for delivery
if the item is readily available in store, & is available by delivery, they can charge for delivery

Companies can charge whatever they want for anything they want to. It's up to you whether you're going to pay it.

But you seem to be forgetting that companies need to make a profit. Why would a company sell something if they were going to end up out of pocket? They don't OWE you free postage, or anything else. You want an item and they can supply it for a certain price. If the trade isn't to your liking, look elsewhere.

bitemebankers

My only conditions are that delivery charges are fair, and are clearly posted upfront - not after you've created an account and gone though to the checkout.

There's no such thing as "free P&P".

pitkin2020

in an ideal world all postage should be free and as a consumer i would love cheaper prices and free P&P, but as a business owner also its not plausable to have free P&P postage costs are rising all the time as it is, my postage cost can be anywhere between a couple of hundred pounds to a thousand pounds a month, now thats a lot a money that would either have to be absorbed by the business by lower wages or higher cost products, not to mention the cost of someone having to package it up, the packaging materials and the time/fuel to take to post office if you use royal mail those costs all add up too

couriercompare

Not all sellers have the same rates from the courier companies, as discounts are given to companies that send out more than others. this makes it difficult to understand the actual courier charges. Company A may be charged £8.00 for a nextday parel delivery who only send out 5 parcels a week, but Company B gets charged £4.50 per parcel from the same courier company because Company B is sending 100 or more parces a week.

realised

Although I don't like postage charges, I see it as, "If I had gone to the shop to buy the item, I'd have to pay that much in petrol/bus fare anyway."

So it pretty much works out the same I guess

vikingaero

Shop at Amazon for free delivery.