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Help. Philips GoGear Vibe 4GB
eamon
Posts: 2,325 Forumite
Folks
I have one of the above and it has worked fine since purchased +4 months ago. Tonight plugged it in for recharge and to re-sync.
Windows (vista sp2) then proceeds to look for the driver ? (was there when I last synced etc).
Finds the driver, starts to install & upload the driver and then fails. The message is
"Windows found driver software but encountered an error while attempting to install it. Access denied"
I've been on the Philips site & downloaded updates and apparently the driver has been repaired. I've even chatted to somebody called Frank and he suggested a reset (now I have nothing, excepted a charged up player). Live help is now closed.
I've restarted the PC (laptop) and this hasn't helped. I'm thinking maybe a system restore to when I last synced might help.
Anybody else got other better suggestions?
yours
Eamon
[]
I have one of the above and it has worked fine since purchased +4 months ago. Tonight plugged it in for recharge and to re-sync.
Windows (vista sp2) then proceeds to look for the driver ? (was there when I last synced etc).
Finds the driver, starts to install & upload the driver and then fails. The message is
"Windows found driver software but encountered an error while attempting to install it. Access denied"
I've been on the Philips site & downloaded updates and apparently the driver has been repaired. I've even chatted to somebody called Frank and he suggested a reset (now I have nothing, excepted a charged up player). Live help is now closed.
I've restarted the PC (laptop) and this hasn't helped. I'm thinking maybe a system restore to when I last synced might help.
Anybody else got other better suggestions?
yours
Eamon
[]
0
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