Argos - Exchange / Refund Policy

AfterDark

Purchased a pair of hairstaigtners from argos about 2 months ago, Stopped working last week, took them back down today and when they were exchanging noticed they had went down in price by over £50 :eek:

Asked them if I could get the difference was told no asked if I could get a refund on them since there faulty rather than a replacement was told no again.

Should I be able to get them refunded since there faulty ? anybody have any idea's what I could do to get the price difference ?

Optimist

Argos have fulfilled all that you can reasonably expect from them by giving you a replacement

If they had gone up in price I assume you would have offered to pay the difference

petersandyglen

Yes Optimist is right, your contract was to pay for goods at a certain price, when you paid, you kept your half, when they supplied, they kept their half.
Not many stores will even swop a faulty product straight away, Argos do. Don't knock it. Peter.

AfterDark

Yeah sure I'd of offered to pay them more :rolleyes:

Lets say the replacement pair do the same thing, would they just replace again or could you ask for a refund

olly300

AfterDark wrote: »

Yeah sure I'd of offered to pay them more :rolleyes:

Lets say the replacement pair do the same thing, would they just replace again or could you ask for a refund

Replace again.

If you wanted a full refund you should have asked for it the first time they went wrong.

If you are lucky they will give you a partial refund but as it's Argos you won't be.

Pound

You're not entitled to a refund.