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Anyone know about refunds on amazon

I sometimes sell my unwanted books on amazon, and have a couple on there now. I got an email today saying one has been sold, but then got an email from the buyer saying they'd made a mistake, could they have a refund. I went on the page to do refunds, but it says either refund the entire amount, or part of the amount. They've already charged me the fee's for selling, if I refund the entire amount will I get that back, or should I just refund the amount I was paid?

Comments

  • If you refund all you will not lose a penny. Amazon will refund all of the fees to you.

    Happy selling :)
    AMAZON SELLERS CLUB member 0077 come and join us :hello: make some space and get hold of some cash, we're on the ebay and other auctions, car boot and jumble sales board.
  • polly5
    polly5 Posts: 477 Forumite
    Part of the Furniture 100 Posts
    Surely you will lose the cost of posting the book, which can be quite substantial :confused:
  • polly5 wrote:
    Surely you will lose the cost of posting the book, which can be quite substantial :confused:

    If it had been posted, but I was under the impression that hampshirebabe hadn't posted yet. :confused:
    AMAZON SELLERS CLUB member 0077 come and join us :hello: make some space and get hold of some cash, we're on the ebay and other auctions, car boot and jumble sales board.
  • Thanks for that. no, she sent the email before I posted it, so I've still got it and can relist it.
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