Need computer help!!!!!!!!

crazylegs95

HI WHEN I START UP MY COMPUTER I GET A BLUE SCREEN WITH THE FOLLOWING ERROR CODE: STOP:0X000000024 (0X001902FE,0XBATEB3DC,0XBA4EB0D8,0X8AA00805
I CANT RUN IT IN SAFE MODE BUT I CAN RUN Recovery Console IF THAT IS ANY USE
W.B
CRAZYLEGS95

Fonz_2

Didn't you just post this 20 minutes ago on another thread?

crazylegs95

No but i did tuesday

swvillafan

This message means there is a problem with the ntfs file system on your pc in particular the ntfs.sys file which enables computers to read/write to ntfs partitions.

If you can access the recovery console try running 'chkdsk /r' (without the appostrophes!). This will check the file system and attempt to resolve and errors.

Failing that take a look on the all knowing Google for the stop error, I'm sure there will be more in depth descriptions of the problem there! )

totalsolutions

Run Recovery Console by inserting your Windows OS CD, Press R when asked. Select the OS partition (1 or 2), type your logo on password.

Exit and restart.

crazylegs95

i dont know if i have the cd ?

Mattjimf

His original thread is http://forums.moneysavingexpert.com/showthread.html?t=2162573
We have tried the chkdsk C: /r using recovery console which didn't help. The only other thing i can really think of is to connect it to another machine either by HDD caddy or inserting straight into another machine.
Had a similar problem with a friend which turned out to be malware/virus issues.

John_Gray

Have a look at this article, and at the Microsoft article it points to. Ignore the comments about Windows 2000 - it's the file system which is relevant!