Can I change the card to be charged (Tesco) after I'd checked out

Hootie19

I've done my online Christmas shop with Tesco and I've used my debit card. But on reflection, I don't think my money will have gone into my account tomorrow, so I want to change the payment card, just in case.

Is there any way of doing this? I've tried going into the order and checking out again, but it just keeps saying that the original card will be used for payment. I can't see anywhere to change the payment card, even if I make changes to the order.

I don't want them to not deliver my stuff tomorrow! Can I salvage this?

MoaningMyrtle

Try phoning them?

RHYSDAD

Hootie19 wrote: »

I've done my online Christmas shop with Tesco and I've used my debit card. But on reflection, I don't think my money will have gone into my account tomorrow, so I want to change the payment card, just in case.

Is there any way of doing this? I've tried going into the order and checking out again, but it just keeps saying that the original card will be used for payment. I can't see anywhere to change the payment card, even if I make changes to the order.

I don't want them to not deliver my stuff tomorrow! Can I salvage this?

Can't you contact customer services and explain? Usually it's more helpful to talk to someone, computer's don't seem to understand life's llittle glitches.

Contact them directly.

LegalBlonde

one time i had an issue whereby my card payment was not accepted - just a security thing at the bank end - but obviously tesco didn't know until they were checking out my stuff. they rang me and although the woman was a bit miffed and not v impressed it was possible for me to give her another cards details, so i would just ring them.

i really must praise tesco home delivery as well so sorry for the thread hijack. My driver came in the snow on Friday night and brought my delivery right to my first floor flat door, i had to go and meet him parked up across the street as i don't know the door code for the car gate to my flat!! so he could have been miffed but he was so so so nice!

After he had gone I realised one of my wines had been replaced - a nine quid bottle when i had paid for an eight quid bottle, with the one quid difference given back. Great I thought until I realised the replacement bottle not in 3 for £10 which was the whole reason I ordered!! So I ended up getting charged £16 for 3....rang them straight away and they were sooooooo nice, for some reason they refunded me £8 so for £8 I got three bottles of wine including one originally worth £9!!

She was so nice and offered to send me an e voucher if I didn't want to wait on bank clearing etc.

Sorry again for the thread hijack but just an example of how nice they can be and I kept meaning to post a thread about this. I would give them a ring.

alwaysonthego_2

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