credit card faud my rights

beattie

my daughter had her details used from a previous address The perpotrator ran up some debt on a card in my daughters name . This came to light when the police in formed her, but would not tell her who or how much The police informed my daughter that it should not affect her credit rating ,which i might add is 1st class . On trying to obtain a loan from the bank which she could have she was advised that she has a poor rating due to the theft of her details. This loan she needs for IVF reasons i also would add that she paid the post office to redirect mail to her new address What do we need to do please , it is all a little distressing when it is not your fault thanks Beatrice
PS excuse if i have posted in the wrong thread