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virus/malware help!

Hello!

To cut a long story short, avast found a virus - win32poly? which was removed a few days ago, then ran spybot which found nothing interesting, but comp is very slow, intenet connections keep dropping,and shutdown hangs sometimes.

I am now being diverted when i try and use google search to popeo auction and britania search and everything seems to be getting worse.

Today I have run malwarebytes which found -
registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a057a204-bacc-4d26-b2fc-48f8ccab3ed4} (Trojan.BHO) -> Quarantined and deleted successfully

After reboot i ran a full malwarebytes scan which found nothing else but problems are still happening, i can only access my bookmarked sites now so i can get on here still (thank goodness).
Any other ideas? i have hijackthis downloaded but not really sure where to go now.

Thanks in advance!
«1

Comments

  • pcombo
    pcombo Posts: 3,429 Forumite
    Try housecall scan there normaly quite good. Or panda even.
  • merdoom
    merdoom Posts: 815 Forumite
    thanks for that but housecall found nothing, think i tried pandascan but will give it another go!
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Hijack ~
    Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)


    (if you COPY and PASTE a url into the address bar will that work?)
    :idea:
  • merdoom
    merdoom Posts: 815 Forumite
    hello!
    Panda only found nothing else, and yes i can type the url or paste and it works its just if i try and search problems arise!

    here is hijack log, thanks again in advance!

    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 19:54:09, on 21/12/2009
    Platform: Windows XP SP3, v.5857 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16945)
    Boot mode: Normal
    Running processes:
    D:\WINDOWS.0\System32\smss.exe
    D:\WINDOWS.0\system32\winlogon.exe
    D:\WINDOWS.0\system32\services.exe
    D:\WINDOWS.0\system32\lsass.exe
    D:\WINDOWS.0\system32\Ati2evxx.exe
    D:\WINDOWS.0\system32\svchost.exe
    D:\WINDOWS.0\System32\svchost.exe
    D:\WINDOWS.0\system32\svchost.exe
    D:\WINDOWS.0\system32\Ati2evxx.exe
    c:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    c:\Program Files\Alwil Software\Avast4\ashServ.exe
    D:\WINDOWS.0\system32\spoolsv.exe
    D:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
    D:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
    D:\Program Files\Java\jre6\bin\jqs.exe
    D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
    D:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
    D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
    D:\Program Files\WinPcap\rpcapd.exe
    D:\Program Files\SPAMfighter\sfus.exe
    D:\WINDOWS.0\system32\svchost.exe
    D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
    c:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    c:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    D:\WINDOWS.0\RTHDCPL.EXE
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    D:\Program Files\Microsoft IntelliPoint\ipoint.exe
    D:\Program Files\Java\jre6\bin\jusched.exe
    D:\Program Files\SPAMfighter\SFAgent.exe
    D:\Program Files\Search Guard Plus\SearchGuardPlus.exe
    D:\WINDOWS.0\system32\ctfmon.exe
    D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    D:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Mrv8000x.exe
    D:\Program Files\DeskPins\DeskPins.exe
    D:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
    D:\WINDOWS.0\system32\wuauclt.exe
    D:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
    D:\WINDOWS.0\System32\svchost.exe
    D:\Program Files\Outlook Express\msimn.exe
    D:\Program Files\Messenger\msmsgs.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\WINDOWS.0\explorer.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R3 - URLSearchHook: Swag Bucks Toolbar - {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - D:\Program Files\Swag_Bucks\tbSwa1.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - D:\Program Files\AskBarDis\bar\bin\askBar.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - (no file)
    O2 - BHO: Swag Bucks Toolbar - {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - D:\Program Files\Swag_Bucks\tbSwa1.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - D:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - (no file)
    O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - D:\Program Files\AskBarDis\bar\bin\askBar.dll
    O3 - Toolbar: Swag Bucks Toolbar - {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - D:\Program Files\Swag_Bucks\tbSwa1.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - D:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [avast!] c:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] D:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot
    O4 - HKLM\..\Run: [IntelliPoint] "D:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [SPAMfighter Agent] "D:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
    O4 - HKLM\..\Run: [StartCCC] "D:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [SGPUpdater] D:\Program Files\Search Guard PlusU\sgpUpdaters.exe
    O4 - HKLM\..\Run: [FBSearch] D:\Program Files\Search Guard Plus\SearchGuardPlus.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "D:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS.0\system32\ctfmon.exe
    O4 - HKCU\..\Run: [RoboForm] "D:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [igndlm.exe] D:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] D:\WINDOWS.0\system32\ctfmon.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] D:\WINDOWS.0\system32\ctfmon.exe (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
    O4 - Startup: DeskPins.lnk = D:\Program Files\DeskPins\DeskPins.exe
    O4 - Startup: Picture Motion Browser Media Check Tool.lnk = D:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
    O4 - Global Startup: WA-T2(3).lnk = C:\Mrv8000x.exe
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://D:\WINDOWS.0\system32\GPhotos.scr/200
    O8 - Extra context menu item: Customize Menu - [URL]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - [URL]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Google Sidewiki... - res://D:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
    O8 - Extra context menu item: RoboForm Toolbar - [URL]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - [URL]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html (file missing)
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html (file missing)
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html (file missing)
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html (file missing)
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - [URL]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html (file missing)
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - [URL]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://utilities.pcpitstop.com/Nirvana/controls/PCPitStop.CAB
    O16 - DPF: {40F576AD-8680-4F9E-9490-99D069CD665F} - http://srtest-cdn.systemrequirementslab.com.s3.amazonaws.com/bin/sysreqlabdetect.cab
    O16 - DPF: {6824D897-F7E1-4E41-B84B-B1D3FA4BF1BD} (PCPitstop AntiVirus) - http://utilities.pcpitstop.com/Exterminate2/pcpitstopAntiVirus.dll
    O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
    O16 - DPF: {94E5218F-9737-4FC2-8457-567B1FF23DC0} (diskhealth Class) - http://utilities.pcpitstop.com/Nirvana/controls/DiskMD3Ctrl.dll
    O16 - DPF: {A553720A-BFED-4EA4-A71F-7EFCA690A1F7} (PCPitstop AntiVirus) - http://utilities.pcpitstop.com/Nirvana/controls/pcpitstopAntiVirus.dll
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Nirvana/controls/pcpitstop2.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS.0\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS.0\system32\browseui.dll
    O23 - Service: AffinegyService - Affinegy, Inc. - D:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - c:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS.0\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS.0\system32\ati2sgag.exe
    O23 - Service: avast! Antivirus - ALWIL Software - c:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - c:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - c:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
    O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - D:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
    O23 - Service: Google Update Service (gupdate1c9a618d4a6f14a) (gupdate1c9a618d4a6f14a) - Google Inc. - D:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
    O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - D:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - D:\Program Files\WinPcap\rpcapd.exe
    O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - D:\Program Files\SPAMfighter\sfus.exe
    O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - D:\Program Files\Windows Media Player\WMPNetwk.exe (file missing)
    --
    End of file - 13687 bytes
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Download HostsXpert
    http://www.softpedia.com/get/Security/Security-Related/Hoster.shtml
    and then follow the below steps.

    * Unzip HostsXpert.zip
    * It will create a folder named HostsXpert in whatever folder you extract it to.
    * Run HostsXpert.exe by double clicking on it.
    * click the Make Writeable? button.
    * click Restore Microsoft's Hosts File and then click OK.
    * Click the X to exit the program
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    UNINSTALL ~
    ASK toolbar
    Swagg bucks toolbar (Thats a new one to me ~ nice one :p)

    TICK these in hijack and click to FIX them ~
    D:\Program Files\Search Guard Plus\SearchGuardPlus.exe
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - (no file)
    O2 - BHO: Swag Bucks Toolbar - {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - D:\Program Files\Swag_Bucks\tbSwa1.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - (no file)
    O3 - Toolbar: Swag Bucks Toolbar - {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - D:\Program Files\Swag_Bucks\tbSwa1.dll
    O4 - HKLM\..\Run: [SGPUpdater] D:\Program Files\Search Guard PlusU\sgpUpdaters.exe
    O4 - HKLM\..\Run: [FBSearch] D:\Program Files\Search Guard Plus\SearchGuardPlus.exe
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL="file:///"]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html (file missing)
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL="file:///"]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html (file missing)
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL="file:///"]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html (file missing)
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL="file:///"]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html (file missing)
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - [URL="file:///"]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html (file missing)
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - [URL="file:///"]file://D:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS.0\system32\browseui.dll
    O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - D:\Program Files\Windows Media Player\WMPNetwk.exe (file missing)

    Can you then please open malwarebytes, goto LOGS and post the WHOLE of the last log (Even though it didnt find anything)
    :idea:
  • theboylard
    theboylard Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Not very helpful, but a suggestion for the future:

    Toolbars - never found a really useful one yet, just say no!
    Please read prompts whenever you are installing software, just because the software comes with a "free toolbar" doesn't mean that you have to install it!

    Something that is useful though, use Firefox instead.

    Not being mean or nasty, just some well meaning advice.
    4kWp, SSE, SolarEdge P300 optimisers & SE3500 Inverter, in occasionally sunny Corby, Northants.
    Now with added Sunsynk 5kw hybrid ecco inverter & 15kWh Fogstar batteries. Oh Octopus Energy too.
  • merdoom
    merdoom Posts: 815 Forumite
    thanks theboylard, i know i should check more carefully, and I use firefox on my netbook so not sure why i don't on this one - ill keep it in mind!
    Alienrick - have followed all steps so far, this is the mwb fil from earlier but do i need to run a new one? thank you for all your help!!

    Malwarebytes' Anti-Malware 1.42
    Database version: 3402
    Windows 5.1.2600 Service Pack 3, v.5857
    Internet Explorer 7.0.5730.13
    21/12/2009 18:24:41
    mbam-log-2009-12-21 (18-24-41).txt
    Scan type: Full Scan (C:\|D:\|)
    Objects scanned: 209795
    Time elapsed: 39 minute(s), 35 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    (No malicious items detected)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Have you run hostsxpert yet? if not thats your priority

    Then run some cleaners as your computers a bit of a mess

    Download CCLEANER
    http://www.ccleaner.com/download/builds/downloading-slim
    Run the CLEANER scan (UNTICK 'cookies')
    Then run the REGISTRY scan (Backup the registry when it asks)


    reboot

    Download GLARY UTILITIES
    http://www.glaryutilities.com/download/gusetup_slim.exe
    Run the ONE CLICK scan
    Goto MODULES / SYSTEM TOOLS / WINDOWS STANDARD TOOLS / then run SYSTEM FILE CHECKER

    then reboot and ~
    Please run COMBOFIX

    Shut down your anti virus
    Follow the simple instructions it gives
    Post the COMPLETE log it creates here (Split into sections if need be)

    If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe') Or SAVE as 'QWERTY' on download
    :idea:
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