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BT Softphone Free calls and Texts ??

KDH_2
KDH_2 Posts: 132 Forumite
Part of the Furniture Combo Breaker
Details at
http://www.btsoftphone.bt.com/index.html

I've downloaded the software but have many questions:-
Calls to other Softphone users are free other calls are at your "BT Broadband Talk rates" but you can use Softphone as a standalone PAYG product using a nonBT broadband ISP with a credit card top up so what are the rates in this case? are all UK evening/ weekend calls also free??

Text messages are Free until Sept but how do you send a text message to a mobile? - again not immediately obvious!

How do you receive calls?

Comments

  • pricefighter
    pricefighter Posts: 2,829 Forumite
    You do need to have a BT Broadband Talk account to be able to use it.

    See T&C

    ".1 Before we can provide you with BT Softphone, we need to confirm that you have BT Broadband Talk account."
    PF.
  • KDH_2
    KDH_2 Posts: 132 Forumite
    Part of the Furniture Combo Breaker
    You do need to have a BT Broadband Talk account to be able to use it.

    See T&C

    ".1 Before we can provide you with BT Softphone, we need to confirm that you have BT Broadband Talk account."

    or not...............

    http://www.btbroadbandtalk.bt.com/softphone-payasyougo.html

    "If you don't want to order BT Broadband Talk, you can use most credit/debit cards to top up your Softphone Pay As You Go (PAYG) account online."

    Still...... I've managed to determine that you are only able to *receive* calls if you DO actually have a BT Broadband Tak account with a 056 number.
  • KDH_2
    KDH_2 Posts: 132 Forumite
    Part of the Furniture Combo Breaker
    Just found this

    http://www.serviceview.bt.com/list/current/docs/Cust_Opts_Res.boo/35041.htm

    Little point in using this as a PAYG customer ...normal UK rates are at Together 1 rates......cheap international calls maybe..........but little else!

    The Free Texts are only available to Broadband Talk subscribers
  • KDH_2
    KDH_2 Posts: 132 Forumite
    Part of the Furniture Combo Breaker
    Update on this year old thread ............

    PAYG users (after loading account with at least £10 ) can now send 100 FREE SMS text messages a month !

    UK calls are similar to those using BT landline however international calls are cheaper .

    Calls to other Softphone users are free
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