B Gas or Eon

GT60

Hi we are considering Eon for our central heating service / repair option instead of BG this year due to the price £15 for Eon and £19 for British gas.
Has anyone any experience of Eon as call out engineers ETC.
Thanks Niall

andrew-b

Neither..and avoid BG like the plague!

Put the £180-£228 you save each year in the bank and save for when your system actually does breakdown. Some of it put towards an annual service by a local heating engineer.

How many times have you have had BG out this year other than for routine annual servicing and in previous years and for what?

keystone

Any contract like this is a waste of space because you lose your money year on year. Put in the BS like Andrew says and soon it will build up into a rerasonable little stash but the important thing is it still all yours at the start of next year.

I keep having this argument with an aged relative who at 85 years of age insists of keeping piling cash into BUPA every month "in case he needs it". Its total madness.

You'll only be at risk for the first couple of years.

Cheers

PaulJM

Couple of answers on this - bit late I know!
I've used both, in various houses.
Originally I had BG, and they were excellent. Always prompt, always sorted the issues.
I was enticed by EON's cheaper monthly rate last year, and it's been an unmitigated disaster - call centres very busy, not enough engineers, never sent the same engineer with the part, always seemed very sparsly trained, only turned up to 50% of the appointments. God it goes on, but I won't!
This happened lots of times, as they couldn't fix the damn thing.
Got my money back, went back to BG, and they fixed it first visit - always had good experiences - doesn't mean everyone will, but giving my opinion.

For the people who say there's no point in getting this kind of insurance - I never buy product insurance, but having been stung once having to wait 5 days for an engineer who ripped me off and didn't fix the boiler, I was £420 out of pocket after 2 different companies attended. Nothing I could do.
I understand the logic of putting half the payment you'd normally spend on your washing machine insurance payment, for eg, and still making money - I do that myself.
If you know a repair engineer - go for it. If you don't, and use a combi, and have kids, or are dependant on the heating and water - I'd suggest you do. My own personal thoughts.