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Reclaiming bank charges - unanswered hardship claim

Amagiciannamedgob
Amagiciannamedgob Posts: 3 Newbie
in Reclaim bank & credit card charges
I received a letter today from my bank advising that they would not be repaying my claim due to the recent court ruling however I submitted this claim way over a year ago claiming financial hardship and this is the first and only response I have received.

Do I have any grounds on which to appeal this as they didn't look into my hardship claim at the time?

Cheers!

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    Amagiciannamedgob wrote: »
    I received a letter today from my bank advising that they would not be repaying my claim due to the recent court ruling however I submitted this claim way over a year ago claiming financial hardship and this is the first and only response I have received.

    Do I have any grounds on which to appeal this as they didn't look into my hardship claim at the time?

    Cheers!

    Do you still have a bank account with the same bank?
    Do you still incur charges from the bank?
    Do you or did you have priority debt arrears(mortgage or rent, council tax, utilities)?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • Amagiciannamedgob
    Amagiciannamedgob Posts: 3 Newbie
    Yes I'm still with the bank and still getting charged. I did and still do have utitilities arrears though no I&E details have been given as I anticipated them sending me a financial statement.
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    Amagiciannamedgob wrote: »
    Yes I'm still with the bank and still getting charged. I did and still do have utitilities arrears though no I&E details have been given as I anticipated them sending me a financial statement.
    Which bank is it cos I can save you some time?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • Amagiciannamedgob
    Amagiciannamedgob Posts: 3 Newbie
    natweststaffmember wrote: »
    Which bank is it cos I can save you some time?

    It's HSBC.

    Thanks!
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    Amagiciannamedgob wrote: »
    It's HSBC.

    Thanks!
    http://www.hbeu1.hsbc.com/ukpersonal/budgetexpensescalc/ins.jsp

    The above is the one that they use.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
This discussion has been closed.
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