Advice on problems with special needs school

Prudent

elantan wrote:

hi pink pauline, i live in scotland also and work with special needs children including autistic... a job which i love by the way ... things i can advise you on .... firstly .. minumum any one that works in any way with children has to be enhanced disclosure scotland at the minimum.... every time they want to take a pic they have to ask permission...once a year is not enough...your first route of complaint is the care commission..(oh boy can they kick !!!) make sure you have a copy of the national care standards that are appropriate to you..(there's loads of them now) you can use an advocate..they are free and also put some weight behind you..your child like every person in the e.u is protected under the human rights act and disability discrimination act as nicki quite rightly told you ..and ultimately what your child has suffered is a form of abuse....deff not a nice word to use i know ..i hate all thoughts of the word but when i read your question i like you had my blood boiling.... i don't know where your daughters school is..but i am sure you will have them quaking in their boots ....please for all involved in the care sector go forth and kick !!!....i wish you well

The care commission would only get involved if the school was residential.

Prudent

I would be tempted to write to the head of the special needs service expressing your surprise that no apology has been forthcoming from the school.

Careful_girl

Just to add to all the intelligence above, one of the things we are inspected on is how schools deal with complaints. It is on the initial parents questionaire, I think the qustion is about how well the school deals with complaints and (I think) whether the parents would feel happy to complain to the school. It might not be like that now as inspections have "evolved" and also Scottish and Special schools may be different. However it is vital that schools are seen to take the views of the parents very seriously.
I think complaints can go straight to the governors as complaints about the head would. Again I am ignorant of the Scottish and Special School proceedures.
Good luck,
CG