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Warning BG Websaver 5 customer put on standard tariff in error

smjxm09
smjxm09 Posts: 672 Forumite
Part of the Furniture 500 Posts Combo Breaker
Word of warning. I have just signed up for British Gas Websaver 5 from one of their other tariffs. Got a statement and despite it saying websaver 5 I was actually put on a standard tariff. Might be an idea for other people who have signed up to check this out as they say it was a glitch

Comments

  • smjxm09 wrote: »
    Word of warning. I have just signed up for British Gas Websaver 5 from one of their other tariffs. Got a statement and despite it saying websaver 5 I was actually put on a standard tariff. Might be an idea for other people who have signed up to check this out as they say it was a glitch
    Hi smjxm09 Do you know where to find a list of the websaver 5 tariff charges as I can't find it anywhere thanks shrewdalx
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    shrewdal wrote: »
    Hi smjxm09 Do you know where to find a list of the websaver 5 tariff charges as I can't find it anywhere thanks shrewdalx

    Where have you been looking? How about British Gas's site and comparison sites. It's on the supplier's site and I can not find a comparison site that does not list it. Where are these places that do not have the information?
  • smjxm09
    smjxm09 Posts: 672 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I was sent a new online statement/bill which had both the old tariff for the previous 63 days and the new tariff for 1 day. The clue was that the tier 1 and 2 prices were higher on the new tariff than the original tariff
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