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need help with mp4 player - says not formatted

hi there

i got a new mp4 player today and when i connect it to the computer with the usb cable it tells me that it is not formatted and do i want to format it now.

at first i said no as it didnt do anything but when i said yes it said it could not be done.

i would be grateful for advice. it is a mp4 player i bought off ebay. i did manage to put one album on to the mp4 but after that it said it needed to be formatted
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