Argos & wrongly described item

louise1234_2

I ordered a fireplace from argos, only to find it's width is bigger than it states in catalogue.

My problem is my 'hole' in skirting board is exactly the smae size as was described in catalogue.

I know I should be able to return it, as it is not as described under distance selling I think, but I like it & want to keep it.

What do you think the chances of them offering me compensation?? As I now need to cut off bits of skirting board (Any ideas how to??)

I am prepared to threaten to retun it, but don't want my bluff called!!

Anyone had similar experience with Argos??

bridiej

Not sure on that, it would be easier I think if the fireplace had been not as wide as described as then you should be able to claim for new skirting board... (i.e. you cut too big a hole in the skirting board)

Have a look in their terms and conditions (think they're at the back of the catalogue) in case they have some get out clause regarding sizing in the catalogue (you know, like estate agents do!)