AVG and virus vault

pandora205

Hi.

I've recently installed the free version of AVC 9 onto my main PC and have just logged on to find a 'Resident Shield alert' saying a virus was found and moved to the virus vault. Do I need to do anything? If so, where is the virus vault exactly?

Thanks

aliEnRIK

Have you never had virus protection on before?

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the log COMPLETE here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

pandora205

Yes I've been paying for Norton Antivirus but decided to go with AVC as it works well on my laptop.

Just to check that this virus is actually a virus before I do anything, as I've been reading on some forums that it isn't... Its Win32/Heur

Thanks

aliEnRIK

What its found doesnt concern me. malwarebytes will flag anything up and hijack will show me whats running

espresso

pandora205 wrote: »

Hi.

I've recently installed the free version of AVC 9 onto my main PC and have just logged on to find a 'Resident Shield alert' saying a virus was found and moved to the virus vault. Do I need to do anything? If so, where is the virus vault exactly?

Thanks

Open AVG, History, Virus vault.

You could also try Help, Contents, Search, Virus vault.