BG Price Guarantee 2009/ WebSaver 5

Just_landed

About to sign up to BG's WebSaver 5 but thought I would ask them :- with the contract I had with them as in the title, it is about to end I thought I could just sign up for the webSaver 5. DON'T in the next few days all the people on the price guarantee Dec 2009 should get a letter from BG offering their existing customers the chance to extend the price guarantee Dec 2009, to do so, you do nothing and will automatically transferred over. Be warned if you do nothing you will not be able to take up the webSaver 5 WITHOUT PENALTY charges. When you receive the letter fill it in saying you do not want the contract to role over and post back to them. Then on the 1st January 2010 go on the internet and sign up for the webSaver 5 if its still open.

blossom30

Just_landed wrote: »

About to sign up to BG's WebSaver 5 but thought I would ask them :- with the contract I had with them as in the title, it is about to end I thought I could just sign up for the webSaver 5. DON'T in the next few days all the people on the price guarantee Dec 2009 should get a letter from BG offering their existing customers the chance to extend the price guarantee Dec 2009, to do so, you do nothing and will automatically transferred over. Be warned if you do nothing you will not be able to take up the webSaver 5 WITHOUT PENALTY charges. When you receive the letter fill it in saying you do not want the contract to role over and post back to them. Then on the 1st January 2010 go on the internet and sign up for the webSaver 5 if its still open.

Hi Just landed, I received the letter you refer to but it only gives you a choice to take energy smart fixed until March 2011 or you go onto their standard tariff if you reject this. My price guarantee contract ends on 31 December and as far as I can see websaver 5 is cheaper. shrewdal

Sprintblue

I had an email, so I think it is best to switch to the Standard tariff, then at least you have a choice.

Don't fancy Price Guarantee March 2011 .. sounds like lock in to higher prices ...

I owe BG too much money, so I can't leave them, but will hunt on 2nd Jan 2010, for their best online Tariff.

Are the current online Tariffs better than the Energy smart one ?

Thanks

SB

Copy of email for info :-


Fixing your prices was a very good decision and saved you money

Dear Sprintblue

In 2008 you chose to fix your prices and signed up to Price Guarantee December 2009. As a result, we purchased your gas and electricity in advance to guarantee that we could provide you with a fixed price and peace of mind. Many of our customers choose this option as it makes budgeting easier and takes away the impact of volatile commodity markets.

On average, dual fuel customers on Price Guarantee December 2009 saved £137*

While energy prices can go up and down, your decision to fix your prices saved you money, with dual fuel customers saving over £135. This saving is compared to our Standard tariff, which moves more closely in line with wholesale commodity prices.

A guaranteed price for two winters - exclusively for you

We can’t provide fixed prices to all of our customers but for you we have created a new product, Price Guarantee March 2011. This is based on feedback from our customers about wanting peace of mind and certainty for two winters. To guarantee today’s prices to you there is a small premium of 3% compared to our Standard tariff.

We’ve taken care of everything so that you don’t need to take any action

To make life easier we will automatically transfer you on to Price Guarantee March 2011 This new tariff starts from 1 January 2010 and ensures that your prices remain fixed until the end of March 2011.

Of course, if you decide that you would not like to take up this offer then we will happily move you to our Standard tariff. Simply follow the online instructions before 31 January 2010.

Hello EnergySmart™, Goodbye estimated bills - plus save up to £150+

We have just launched our new and improved online service at britishgas.co.uk. This new service provides our customers with real control. You can put in your meter reads on a monthly basis and then pay for exactly what you use. No more estimated bills and no more surprises. We also provide great energy saving tips and help set targets that could save you up to £150 off your bills. Find out more about EnergySmart™

We understand that your home is your world which is why we are keen to offer products and services which make life easier for you.

Yours sincerely



Chris Jansen
Commercial Director

P.S. We will automatically reassess and confirm in writing your monthly Direct Debit payment to take into account your new prices. You don't need to do anything.


This email is about your fixed price tariff


Gas account number:


Electricity account number:



Please refer to the attached rate tables for Price Guarantee March 2011 prices.