Southern Electric, wrong pricing

stretch464_2

Hi, i'm new to the forum, but I do have one question
If your supplier is Southern Electric and your tarrif is Standard Energy Online, Please could you let me know at what price you have been charged for 'kwh' before VAT (This is for GAS)
is it 3.19p or 3.04p
Thanks

penrhyn

3.350p including VAT, which is 3.19 p before VAT@5%

acl25

The 3.19 or 3.04 relates to your gas price rather than your elec price.

Premier_2

Unit charge: 3.19p incl vat @ 5% (3.04p excl vat)

Daily standing charge: 14.03p incl. vat @ 5% (13.36p excl vat)

stretch464_2

From there price list online it should be (from the 30th March 2009) 3.04p and 3.19p (inc VAT).
But my bill was 3.19p and then they + the VAT again.
I was wondering how many other people have have the same mistake.
Southern Electric have refunded me the difference, doesn't look a lot but it was £70 approx.:j

Possetjohn

Hi Stretch,

Don't prices vary depending where you are in the country?

Interested to know where you found their online price list. I have never been able to find it on Southern-electric's website Can you post the link?
I usually use some of the switching sites like energyhelpline to check the tariffs

I'm on the better plan with online billing which is still their standard tariff less 5%.

Standard tariff in the southwest is 3.24p ex VAT and 3.402p inc VAT

stretch464_2

Check what price you should be paying just to make sure, It's worth a try
www DOT southern-electric.co.uk/ForYourHome/OurPrices.aspx
Type in your postcode and see prices

JackRS

I'm confused to which tariff I'm on, as it's an online account with SE (no paper bills). It states in the online bill 'Your tariff is General Saver' , it shows the Standard energy price (excluding VAT) at 3.24 p/KWh (excluding 5% DD discount and standing charge 13.36p/day). When I go on comparison sites my ’General saver’ tariff doesn’t come up so I use the standard energy online but I'm guessing from your rates stated above it's not that?

Possetjohn

Hi Stretch,
Thanks for the tip.

Now I see the folllowing prices from 4th September (just after my last Bill)

Standard/Better Plan NSC

Rate A 3.24p ex VAT
Rate B 3.09p ex VAT

This are the same for two other postcodes (north and east)

They refer to Go Direct discount (included 5%?) and prompt payment (not included 2.5%?). I am only used to the direct debit discount currently 5% reduced from 6% last year.

Anyway I am confused (nothing new) so it's worth a phone call tomorrow