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timothy1

British Gas small business 1year capped tarrif

Can anybody help,just found out I have let a 1 year capped electricty deal with British gas expire (september this year).
They now tell me that they have automatically rolled it over for another 2 years and I cant do anything about it.?I have not signed any documents.they refuse to change this and the tarifs are over 40% increases.Can they do this, they say its in the terms and conditions !!
Is this accurate? Is it legal?

Comments

  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Business tariffs and T&Cs are totally different from domestic ones. To check if its legal read your original T&Cs.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    ... but, essentially, yes they can and yes it is.
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