Computer Acting Strange

Andystriker

Hi,

Can anyone please help?

Switched on my computer this morning and I can't get on the internet. The Icons on the screen are larger than normal and I have tried changing the screen settings to 1024 by 760 and it stiill does not not look right and I cannot get onto the internet.

I am running Windows XP home edition.

I am posting this on my laptop so the internet connection is ok.

Can anyone help/advise?

Thanks,

Andy

Browntoa

use system restore to go back to when it last worked

http://support.microsoft.com/kb/306084

Browntoa

then to make sure its clean of nasties


Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Andystriker

Browntoa wrote: »

use system restore to go back to when it last worked

http://support.microsoft.com/kb/306084

Thank you ever so much.

I have completed this step and got back to last night. I am now going to do as you suggest and download Malwarebytes'

Andystriker

Browntoa wrote: »

then to make sure its clean of nasties

• Copy and paste the contents of that report in your next reply and exit MBAM.

Here is the copy

Malwarebytes' Anti-Malware 1.42
Database version: 3352
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
13/12/2009 10:44:30
mbam-log-2009-12-13 (10-44-30).txt
Scan type: Quick Scan
Objects scanned: 128100
Time elapsed: 11 minute(s), 20 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)


Thanks again.

Browntoa

as you had rogue antivirus on there

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntiVirus) -> Quarantined and deleted successfully


I would also do

http://www.bleepingcomputer.com/combofix/how-to-use-combofix