I want to reclaim from Nationwide

duhfux

Have been reading through the forums for a while. Lots and lots of useful information but I am not sure what information is useful to me.

I am broke enough as it is, and it does not help that when I am broke I have to keep unfairly paying 30 quid to nationwide!

I save all my statements. Can see all them pesky charges.:mad:

I understand it can take up to a year, maybe a year and a half for this process, but I am willing to stick at it.

SO let me get this clear, my first step would be to send a financial difficulty letter? I am not sure how to go about doing that. Please keep it simple for me.

I appreciate all of your help, Marc.:beer:

Premier_2

Q. Does the hardship rule still apply? Can I still claim if I'm in hardship?

A. The FSA's hold on banks dealing with the reclaim has been lifted, so there is no longer a specific hardship rule.

However, under FSA regulations, banks must treat you fairly anyway and be considerate if you are in hardship. If you think that hasn't happened you can complain to the Ombudsman (see How to complain to the Ombudsman guide). Though if it's about bank charges specifically it's best to follow the information below.
...

Q. I haven't yet put in a claim, what should I do?

A. Hold off for the moment while we assess the new law of the land, and investigate the exact result. Ensure you're getting the free weekly e-mail where we will publish an update as soon as possible.

Q. How likely is it I will get my money back?

A. Much less likely than prior to the result, but not impossible. Still, the best thing to do is plan for getting nothing, but cross your fingers.

As we know many people would like a 'what's the chance' type answer, our instinctive guess is even with the new argument there is only a 10-20% chance of most people now getting charges back.

http://www.moneysavingexpert.com/news/reclaim/2009/11/bank-charges-qa-door-reopened-for-reclaimers

natweststaffmember

duhfux wrote: »

Have been reading through the forums for a while. Lots and lots of useful information but I am not sure what information is useful to me.

I am broke enough as it is, and it does not help that when I am broke I have to keep unfairly paying 30 quid to nationwide!

I save all my statements. Can see all them pesky charges.:mad:

I understand it can take up to a year, maybe a year and a half for this process, but I am willing to stick at it.

SO let me get this clear, my first step would be to send a financial difficulty letter? I am not sure how to go about doing that. Please keep it simple for me.

I appreciate all of your help, Marc.:beer:

Under the lending code, formerly the banking code, the onus is on you to try and do as much as possible to contact your creditors and to simply put your situation to the bank. They have absolutely NO OBLIGATION to refund any charges whatsoever if you are in financial hardship but they have to treat your case sympathetically when you make them aware of your situation.