sky netgear

chatty123

Hi everybody. I cant connect to sky. Can somebody tell what the bottom light on the sky netgear router is. cant see the logo at he side of it cos its so small . last night it suddenly turned to amber and is stuck on that, i have left it off all night so rebooted this morning and have also done the reset,. still amber.
am having to use mobile dongle for the time being

computershack

You've got a power one at one end and the number 4 at the other end which is the network port. If its on amber its because it is detecting something is attached but is "in sleep mode" as it were. If you connect to it via a cable, chances are the network port on your computer is dicked.

However, the icon next to the power one at the other end is the internet one and if its yellow,there's no connection to the ISP but more importantly, its the broadband signal one so if the broadband connection was live but you couldn't authenticate with Sky, it would still be green. You need to phone them as its possible there's a line fault.

jay20043

Hi,

We have had the same problem this morning, i think it might be a sky problem. Ours came back on without us having to do anything.

Hope this helps

chatty123

Thank you both. have called them, they say its a fault at the exchange and should be on later. we'll see.

penrhyn

You are talking about the internet indicator, not the 1,2,3,4 Ethernet ports.
It has the symbol of a lower case i sitting in a dish.

It modes are.

Amber flashing: trying to connect to exchange.
Amber solid : connected to exchange.
Green solid: Logged on to ISP.

DCFC79

penrhyn wrote: »

You are talking about the internet indicator, not the 1,2,3,4 Ethernet ports.
It has the symbol of a lower case i sitting in a dish.

nice description lol,