📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Mobile phone contract

Options
kevt47
kevt47 Posts: 12 Forumite
in Consumer rights
High all, hope some of you nice people can help with some advice.

I have new mobile phone contract with Vodafone, I've had some issues but thanks to their excellent web based customer service most have been sorted.
Only issue left now is that I'Ve received no post from them, don't mind about the bills as long their website keeps working but I never received a letter confirming contract details/terms & conditions.

When I asked in an email they told me the price of my call plan & how many free minutes I get, they seem to feel this is enough!

The terms/conditions aren't available to download, surely they are legally obliged to to provide me with this information?!

Many thanks
Kev

Comments

  • pinkshoes
    pinkshoes Posts: 20,564 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The terms and conditions are on Vodafone web page...
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.2K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture