graphics card?

virgin_moneysaver

startrekker wrote:

1. ethernet controller 2. pci modem 3. video controller 4. video controller <vga compatible>.

Well everyones on the right track. No drivers are properly installed for the above..hence he has to use the usb as a connection to the net..Nearly there.
Our friend is right if you can get the model number of your pc and visit DELL and download the drivers then fingers crossed all is ok.

If your pc came with a recovery disk the drivers should be on it.

If you are unsure and have a disk from dell try this

Open control panel

open the system folder
click on hardware then device manager
right click on the icon which has a yellow exclamation mark on it
select update driver
select no not at this time then next
put the disk in you have from dell
if the drivers are on that disk then you will be fine

if they arent it will tell you
you can try it again with another disk you have from dell

hope this helps

I tried this with the 2 yellow ? for vga & vga compatible with all of the cds that came with the computer that had driver on them to no avail

albertross_2

http://forums.moneysavingexpert.com/showpost.html?p=2335183&postcount=6

virgin_moneysaver

right I've been onto the dell sight & done various things like they sweep your computer for problems & followed the advice - still nothing - I've now emailed them with the problem.

if its any help in throwing light on the prob - before the crash I had 'bejewelled' installed which I played regularly, but after i reinstalled the system it would not reinstall the game, the error message I had was /Poppack_setup.exe ??

albertross_2

Did you download and install the graphics card driver as suggested by wonderfullife

/Poppack_setup.exe ?? isn't much of an error message.

virgin_moneysaver

well, when Dell did this sweep I downloaded what it suggested, rebooted the PC & reinstalled the game but still not working - I did have a look but there was nothing that said 'graphics card'