Fos has refused to uphold my complaint

mosdee

Hello everyone

A little background to my story:

I took out a loan from my bank to pay off the previous loan and then use the balance.

PPI had been applied to my previous loan which I was not aware of.
The PPI on the previous loan was paid back.

I requested for copies of all my loan agreements which my bank failed to provide.
The back said my 1st loan back in 2000 was too old to retrieve the agreement.
The second agreement the bank said I had PPI applied to it and this was refunded. I was made to believe that the amount was what they said but did not provide me with a copy of the agreement.
The 3rd (current) loan, the bank said they could not find the agreement. They said no PPI was applied to this loan.

I requested for an executed copy of current loan agreement. The bank insisted that they could not provide.

I notified my bank that I would not make further payments if they did not provide me with an executed copy of the agreement.

I had a final letter from the bank. I then complained to the FOS.

I had a response from FOS a couple of days ago. FOS said that it's clear I took out the Loan I therefore should repay the loan.

FOS also stated that the bank is not prevented from seeking repayments of the debt.

The bank has suspended my account. I cannot use the card or access my current account online. I believe this is wrong as there is a dispute.

What do I do next? Your advice will be much appreciated

[Deleted User]

make arrangements with the bank to start repayments of the loan???

Wutang_2

mosdee wrote: »

I had a response from FOS a couple of days ago. FOS said that it's clear I took out the Loan I therefore should repay the loan.

HOW DARE THEY!!

Take this to the European court

iolanthe07

HOW DARE THEY!!

Take this to the European court

Yes, it is absolutely outrageous of the banks to expect people to pay back the money they have borrowed.

chalkie99

mosdee wrote: »

What do I do next? Your advice will be much appreciated

Write back to FOS and send them my thanks - they have restored a little bit of my faith that some common sense still exists.
:T

~Brock~

mosdee wrote: »

Hello everyone

Hello

mosdee wrote: »

A little background to my story:

I took out a loan from my bank to pay off the previous loan and then use the balance.

PPI had been applied to my previous loan which I was not aware of.
The PPI on the previous loan was paid back.

I requested for copies of all my loan agreements which my bank failed to provide.

Why did you ask for copies of the agreements - did someone else take them out in your name?

mosdee wrote: »

The back said my 1st loan back in 2000 was too old to retrieve the agreement.
The second agreement the bank said I had PPI applied to it and this was refunded. I was made to believe that the amount was what they said but did not provide me with a copy of the agreement.
The 3rd (current) loan, the bank said they could not find the agreement. They said no PPI was applied to this loan.

Those pesky banks - fancy not applying PPI to a loan so that you can't enjoy a windfall further on down the line.

mosdee wrote: »

I requested for an executed copy of current loan agreement. The bank insisted that they could not provide.

I notified my bank that I would not make further payments if they did not provide me with an executed copy of the agreement.

Read RBS v McGuffick - I assume you wont be wanting any further credit in the future?

mosdee wrote: »

I had a final letter from the bank. I then complained to the FOS.

Well done. Another £500 case fee added to the amount that UK banks will somehow claw back from the public.

mosdee wrote: »

I had a response from FOS a couple of days ago. FOS said that it's clear I took out the Loan I therefore should repay the loan.

Drat those pesky FOS people. Who do they think they are, expecting people to actually honour their commitments. I blame the governement.

mosdee wrote: »

FOS also stated that the bank is not prevented from seeking repayments of the debt.

Again, read RBS v McGuffick

mosdee wrote: »

The bank has suspended my account. I cannot use the card or access my current account online. I believe this is wrong as there is a dispute.

The only dispute in this case is currently being dealt with under Mosdee v Reality (2009).....( my money is on Reality BTW)

mosdee wrote: »

What do I do next? Your advice will be much appreciated

Pay what you owe?

Wutang_2

iolanthe07 wrote: »

HOW DARE THEY!!

Take this to the European court

Yes, it is absolutely outrageous of the banks to expect people to pay back the money they have borrowed.

I hope a.) you appreciate sarcasm and b.) OP is a wind-up.

Thats all I hope for

R0bert_Sterling

Hoorrraayyy, Sense at last:D:D:D:D

Never-in-doubt will be along in a minute with a rambling 12 page reply wittering about taking it further..."fight them on the beaches!!" and calling everyone else moral fcukwits.

Aytoun27

To be honest OP the FOS will always side with the banks in situations like this. They aren't as much interested in applying the letter of the law (which is as clear as mud at the moment anyway) as in upholding what they believe to be fair and reasonable.

I'm afraid that there isn't a lot you can do about this, other than pay the loans or seek help from one of the debt organisations like the CCCS if you really can't afford to pay.

mosdee

Thank you everyone who has made a comment or advice.

It seems everyone that has responded is "banker"! ha ha ha

For these who agree with CONSUMER REVENGE, I look forward to your response and advice.

PROLIANT

mosdee wrote: »

Thank you everyone who has made a comment or advice.

It seems everyone that has responded is "banker"! ha ha ha

For these who agree with CONSUMER REVENGE, I look forward to your response and advice.

Idiot!!!!!!!