Annoying problems after add-on

Tia_Maria06

When on Facebook earlier, I made one of those Xmas vids, not jibjab, LoL I think it was called. It had to put an add-on on my Firefox. And now everything has gone wrong!

When I click the plus on tabs, I am now on a Fast Search facility and it used to go directly to the address bar, now I move the mouse to get there. I tried uninstalling it by going into Tools>Add-ons>Fast Browser Search 1.0.0 .. Firefox never restarted so I shut it down myself. And its still there!!!

Also, the smooth scrolling down of pages is now jumpy and slow.

And, the fan is working overtime!!!

Help please, I'm getting a right radge on!!!:mad:

seedyh

It sounds like a right pain, I'd only ever install addons directly from Mozilla

seems I can't post links as a newbie so it's a copy/paste

Try this -Type about:config in the address bar in Firefox. In the filter, type fast. This should bring up all the instances of where Fast Browser Search has taken over. Right click on each of the Fast Browser Search entry s and select reset. This should put most of them back to google. And that’s it!

UPDATE: One of our readers, ED, has added another step

There was a few more steps i needed to do to remove it from list…in the search engine toolbar I had forgotten to click that and manage search engines as well, after the Tools/Add-on removal. Also , in the about:config area, I also typed in … fbs … in the filter section and found more fast browser search stuff in that filter set. Just in case, I reset them as well.=)

Tia_Maria06

Thanks, right I did the fast and that was ok, about half a dozen came up to reset.. however in the fbs there is about 40-60.. does that seem ok to carry on resetting those?

Thanks

Tia_Maria06

Bump... is there anyone who can help me complete this please, Seedys offline now

aliEnRIK

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the log COMPLETE here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

and for the record................dont go installing things willy nilly. ESPECIALLY from facebook

Tia_Maria06

Ohh, thanks Alienrik... I was kinda hoping you'd come along!! (strangely, I was laid in bed last thinking I hadnt seen you on here for a while... wink lol) I'll do it this afternoon, gotta go out now.. thanks

aliEnRIK

Tia_Maria06 wrote: »

Ohh, thanks Alienrik... I was kinda hoping you'd come along!! (strangely, I was laid in bed last thinking I hadnt seen you on here for a while... wink lol) I'll do it this afternoon, gotta go out now.. thanks

You were laid in bed thinking about me?................I get that a lot