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British Gas!!!
EasilyAggravated
Posts: 819 Forumite
as per usual with private rent houses, previous tennants run up bills and decide to leave without paying! F****NG INFURIATING!
i now have prepayment meters because of this, for both gas and electric.
original electric card meter went faulty so they kindly replaced it for a key one. i wanted a normal meter with a quaterly bill. they couldnt do this because of the above mentioned tennants. so here i am stuck with a key meter. i live here with my partner and 10 month old son. BRITISH GAS EXPECT ME TO TRAVEL 3 MILE TO THE NEAREST PAYPOINT TO TOP UP MY KEY. how stupid do they think i am???
so i rang up npower who are more than willing to give me an account for gas and electric AND change the meters.
british gas meanwhile send me a letter telling me i owe them money because THEY set the wrong tarriff on the meter when the inept engineer changed it.
clearly not my fault. i rang them and point blankly refused to give in to their nationwide big company scare tactics of court action. not only do they have incompetent engineers. they have incompetent call centre staff. incompetent managers and ought to not tar everyone with the same brush.
i now have prepayment meters because of this, for both gas and electric.
original electric card meter went faulty so they kindly replaced it for a key one. i wanted a normal meter with a quaterly bill. they couldnt do this because of the above mentioned tennants. so here i am stuck with a key meter. i live here with my partner and 10 month old son. BRITISH GAS EXPECT ME TO TRAVEL 3 MILE TO THE NEAREST PAYPOINT TO TOP UP MY KEY. how stupid do they think i am???
so i rang up npower who are more than willing to give me an account for gas and electric AND change the meters.
british gas meanwhile send me a letter telling me i owe them money because THEY set the wrong tarriff on the meter when the inept engineer changed it.
clearly not my fault. i rang them and point blankly refused to give in to their nationwide big company scare tactics of court action. not only do they have incompetent engineers. they have incompetent call centre staff. incompetent managers and ought to not tar everyone with the same brush.
0
Comments
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Apart from that was the gas any good?
IvanI don't care about your first world problems; I have enough of my own!0 -
When I lived at my old address I had a gas card meter with British Gas and requested they remove it, put a normal meter in, which I would pay on monthly DD. They stated they wanted a deposit of £100 that they would keep for a year. I didn't bother, moved into my new address and there was an electric pre-payment meter. This was with Powergen. Powergen happily removed the pre-payment meter and installed a standard meter with no problems at all. Both gas and elctric are with Powergen. I'd never go back to British Gas.0
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