We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Goodmans Helpline rubbish!!

I telephoned Goodmans Helpline for a friend, luckily via SAY NO TO 0870 as was an 0871 number!!

It cut off after 27 mins!!!!! I am annoyed but would have been fuming had I paid £3 or so!!!

Comments

  • TekPete
    TekPete Posts: 5 Forumite
    Hi

    Does anyone know their email address? I just can't be bothered phoning.

    It's sad to see what a rubbish company they are now. At one time they made excellent hifi speakers and in the 1970s managed to produce a half decent Tuner Amp.

    Nowadays their products are of a very poor quality; it's no surprise to discover that Alba falls under their umbrella. Also it doesn't surprise me that their helpline has been described as "Rubbish". What do you expect from a company that sells rubbish?

    Take my advice; don't buy anything with the Goodmans name on it. I had a Goodmans TV - it lasted for a little over a year before it went "phut" and in spite of several diodes, resistors and transistors the engineers just couldn't fix it. I won't be buying another or any other Goodmans products. Previous TVs I've owned have lasted much longer than that. Including an Onwa which I had for about five years when I sold it; I heard that it was still working years later.

    So if someone can let me know their email address before they go out of business I'd be grateful.

    I'm not very impressed with this site either; When I first attempted to place this post I got an error message about new users not being able to place links - I DIDN'T PLACE ANY LINKS!!! Just some "Smilies" or should I say "Frownies"?
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Some unsuspecting telephone operator got a lucky escape :D

    Especially if it is concerning an order and you get the "we can only talk to the customer, sorry" response :D
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    TekPete wrote: »
    I'm not very impressed with this site either; When I first attempted to place this post I got an error message about new users not being able to place links - I DIDN'T PLACE ANY LINKS!!! Just some "Smilies" or should I say "Frownies"?

    And we thought people living in third world countries had it hard sarcastic_smiley.gif

    :p
  • I was hoping for an answer instead of a smartares comment. :(
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.