COUPONS REFUSED AT TESCOs

Enterprise_1701C

No problem using Milka and Pringles vouchers at Tesco today (did have products) but they were sent through to me by mail.

Davequilty

It `s simple you have to buy the product that the coupons are for.This is what is stated in the replye i got from Tesco customer service This is what i do ! as i first stated. So why havent the stores been told to do this, Or better still display
there policy for niternet coupos at the checkout

jizzler

(PLEASE COMPLANE TO TESCO CUSTEMER SERVIS IN WRIGHTING)
:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:classic !

MRSTITTLEMOUSE

My Tesco has never accepted internet vouchers and scrutinise any others you present.
I aways feel like I'm trying to diddle them,they make you feel quite a bad person for handing in a coupon.

cazbear_2

At one point in time tesco actually advecated they took other manafacturers coupons for products and you didnt need to buy the product yes this may have been sometime a go but still they never made it clear when they stopped so really depends on whos on the till i guess as some will and some wont

Storck

They stopped it a couple of months ago. At our local Tesco there are signs up on every till explaining that you need to buy the product.

I think reason behind them stopping was the introduction of internet vouchers and the companies stopped paying Tesco for the vouchers.

gjchester

Storck wrote: »

They stopped it a couple of months ago. At our local Tesco there are signs up on every till explaining that you need to buy the product.

Same for ours but it's not always followed by the till operator, youngsters are more prone to reject them, older peopel scan them and if they are accepted they take them.

xxleannexx42x

Its at the stores descretion as to wether they will take the vouchers or not.

Storck

gjchester wrote: »

Same for ours but it's not always followed by the till operator, youngsters are more prone to reject them, older peopel scan them and if they are accepted they take them.

Rather them than me. I wouldn't be risking my job for any customer no matter how long they had been coming.

tbw

Vampiric_Addiction wrote: »

Sorry, I'm a little confused; did you try to use the coupons for the products in question or for alternate products? If the latter, fair enough really it was always discretionary and I've heard the manufacturers were getting more than a smidgen cross.. if the former and it was due to the fact they were internet coupons then that's more than a little dissappointing. :S

I'm assuming the OP bought the correct items - he/she did say that they knew they had to buy the right stuff.