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Help, Outlook has lost the contacts
frivolous_fay
Posts: 13,302 Forumite
in Techie Stuff
Hi,
Hope someone can reassure me or set me on the right track to recovery!
I have been installing Outlook 2007 on a number of PCs (XP) and importing emails and contacts from the existing OE6. So far so good.
One user however had an old version of Outlook - 2000 perhaps?
Anyway I did the installation and everything imported ok. I checked his contacts (because he has hundreds) and actually showed them to him to reassure him.
Since then (yesterday) all the contacts have vanished. Naturally I no longer have access to the older version of Outlook because it has 'upgraded' it.
Would a system restore help? Is there a hidden file containing the old contacts? Any ideas why they would vanish like that?
Any help appreciated
I hate Outlook sooo much.
Hope someone can reassure me or set me on the right track to recovery!
I have been installing Outlook 2007 on a number of PCs (XP) and importing emails and contacts from the existing OE6. So far so good.
One user however had an old version of Outlook - 2000 perhaps?
Anyway I did the installation and everything imported ok. I checked his contacts (because he has hundreds) and actually showed them to him to reassure him.
Since then (yesterday) all the contacts have vanished. Naturally I no longer have access to the older version of Outlook because it has 'upgraded' it.
Would a system restore help? Is there a hidden file containing the old contacts? Any ideas why they would vanish like that?
Any help appreciated
I hate Outlook sooo much. My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
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